Covid-19 information

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Safety is at the forefront of everything we do. As such, River Sounds is working closely with NSW Health to ensure we remain up to date about current Covid-19 restrictions. Our event has an approved NSW Health Covid Safety Plan. 

 

Should Covid-19 impact River Sounds in any way, we will post announcements on our website, newsletter and socials.  

 

Our event is held at the Bellingen Showground and has ample space to roam freely with social distancing. We have trained Covid Marshalls present throughout the festival to assist with keeping you safe and to implement Covid safety measures. 

 

Patrons will be required to check in daily using the QR codes located at the gates upon entry.

 

Bars will be cashless to minimise contact. This does not apply to Market and Food Stalls who may accept cash payments. An ATM facility will be available. 

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Our ground crew will be sanitising hard surfaces and toilets to maintain effective hygiene standards. We ask in return that patrons also have an awareness about general hygiene and wash hands and use hand sanitising stations regularly.

 

Wearing of facemasks will be dependent on the NSW Health restrictions at the time of the event. 

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Ticketing Terms & Conditions

 

Should River Sounds be postponed as a direct impact of Covid-19, tickets purchased will carry over to the re-scheduled event date. Refunds permitted as a result of the previous event postponements due to Covid have now ceased.

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Please choose carefully. There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.

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Reselling of tickets is permitted via the River Sounds event Facebook page: https://fb.me/e/21gzPbMSJ

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You can view our full ticketing terms and conditions here. 

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Youth Policy

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To ensure the safety and security for all attending River Sounds, and in particular those who are under 18, the Youth Policy forms part of our Conditions of Entry for the Event. View our Youth Policy here.

Children aged 12 and under are free to attend, but must be accompanied by a parent or guardian at ALL times while at the Event. Children under 12 require a ticket (free) which can be secured with the purchase of adult tickets.

Youth aged 13-17 must purchase a ticket to attend the Event.

If you are parent or guardian purchasing a youth ticket, as part of the conditions of entry you must agree to our Youth Policy.

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Accessibility and services for patrons with a disability

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River Sounds welcomes all patrons with a disability and aims to provide a safe, accessible and inclusive environment.

 

Our venue, the Bellingen Showgrounds is flat area with a mostly grassy surface. Please be aware, the ground can become soft after rain. Disabled parking is available via the Hammond St entrance for visitors who display a Disability Parking Permit.    

River Sounds honours the Companion Card system. If you come with a carer and have a Companion Card, your carer will receive a complimentary ticket for the same days as your purchased ticket.

 

Please note there is a limit of one carer complimentary ticket given each day. If you are attending the festival for multiple days and are using the same carer on all the days a multiple day wristband will be issued to your carer. To receive your carer’s ticket please go to the ticket office on arrival to the festival with your Companion Card and your carer.

 

  

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